Technique/SAP BW2010. 7. 25. 02:06

Best Practice: BW Process Chain monitoring with SAP Solution Manager - Part 1
Dirk Mueller SAP Employee
Business Card
Company: SAP AG
Posted on Jul. 23, 2010 04:17 PM in Application Lifecycle Management, Business Intelligence (BI), SAP NetWeaver Platform, SAP Solution Manager

 
Nearly every SAP customer who operates an SAP BW or SAP APO system encounters one main challenge - how to control and monitor BW Process Chains?! The definition of Process Chains is normally directly performed with the help of standard BW transactions like RSPC. The scheduling of the Process Chains is then usually also performed directly from within BW. Some customers schedule their Process Chains via external scheduling tools like SAP Central Process Scheduling by Redwood. Then perhaps comes the "toughest" part: How to monitor those Process Chains, especially if you have several hundred or even thousand Process Chains running per day?

Old and new monitoring capabilities for BW Process Chains

At least the most important, i.e. most business critical, Process Chains should be monitored and in case of a problem a solution has to be found as fast as possible. What monitoring alternatives have been available in the past?

  • Manual monitoring via transaction RSPC or RSPCM. A very time-consuming way of monitoring and especially for complex chains it is nearly impossible to keep an overview. Further, the defined process chains that are monitored by RSPCM are user-individual.
  • Automated monitoring via Business Process Monitoring in SAP Solution Manager as described in the Best Practice document "Background Job monitoring with SAP Solution Manager". Up to now the setup was also somewhat time-consuming and only single jobs within the Process Chain could be monitored so that only a milestone monitoring could be achieved. Further, the monitoring definition requires manual adoptions as soon as a process chain is activated.
  • Automated monitoring via SAP CCMS described in the Best Practice document "Background Job monitoring with SAP Solution Manager". Here the setup was very easy but the monitoring functionality was somewhat limited as only the status of a complete chain could be monitored. No details of chain elements were available and no other monitoring capabilities than just the chain status were available.

Now the Business Process Monitoring in SAP Solution Manager was enhanced in order to overcome all those limitations described above. Besides the monitoring of simple background jobs it is now also possible to monitor complete Process Chains just by entering the corresponding Chain ID. Additionally you can also monitor single steps within a Process Chain. With this monitor you can of course monitor the status of a Process Chain (and selected elements), but you are not limited to status monitoring only. You can also monitor whether a Process Chain and/or one of its specific elements

  • Did not start or finish on time (Start Delay and End Delay)
  • Is running outside a defined time window
  • Has a runtime that is longer than expected
  • Is running into a status indicating an error or warning

Besides these more technical alerts you can also perform automated content checks for a complete Process Chain and/or one of its specific elements like

  • Did the Process Chain process too many/few records?
  • Were too many/few data packages processed?
  • Are there exceptional job log entries?

A big advantage of monitoring BW process chains using the Business Process Monitoring in SAP Solution Manager is that you see the BW process chains in the context of the complete business process in a graphical way. Correlating the impact of an incident to the business process itself is now possible at a glance.

Below you can find the technical prerequisites of the involved software components:

  • SAP Solution Manager 7.0 EhP1 SP23 or higher
  • ST-SER 701_2010_1 or higher on SAP Solution Manager side
  • ST-PI 2008_1_XXX with SP2 or higher on backend side
  • ST-A/PI 01M or higher on backend side
  • Implementation of SAP Note 1436853 - BPM for BW Process Chains and Steps - Prerequisites

 

A second part on this best Practice will cover the setup in SAP Solution Manager. It will be available soon. The corresponding link will be posted here as soon as it is available.

Frequently Asked Questions about Business Process Monitoring are answered under http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Monitoring.

The previous blogs provide further details about Business Process Monitoring functionalities within the SAP Solution Manager.


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Posted by AgnesKim
Technique/SAP BW2010. 7. 25. 01:41
Technique/SAP BO2010. 7. 25. 01:31


 

SAP BusinessObjects BI Solutions for SAP ERP
Ingo Hilgefort SAP Employee
Business Card
Company: SAP BusinessObjects
Posted on Jul. 06, 2010 05:34 PM in Business Intelligence (BI), Business Objects, ERP

 

Are you interested to learn more about, how you can use SAP BusinessObjects BI Solutions in combination with your SAP ERP system ?

 

Most people will be aware that Crystal Reports is able to leverage your SAP ERP or your SAP All-in-One system as a data source. You can find the details here.

 

In addition you can also enable Xcelsius but using Live Office as a middle layer and in that way you are able to create dashboards on top of your ERP system. For a complete walkthrough you can take a look here.

 

But what if you are interested in leveraging Web Intelligence or SAP BusinessObjects Explorer in combination with your SAP ERP system and you have not implemented SAP BW as your datawarehouse solution ?

 

In such a situation you can leverage SAP Rapid Marts.

 

SAP Rapid Marts are best practice blueprints that deliver ETL mappings and initial reporting content for enterprise applications like SAP ERP, PeopleSoft, or Oracle EBS. SAP Rapid Marts are not replacing a datawarehouse solution but you might be in a situation where a complete datawarehouse solution is not required, but instead you require a simple and fast implementation based on a data mart approach which allows you to quickly gain insight into your data.

 

You can find further details on the available Rapid Marts for SAP here:

 

 


 

 

I hope the material helps you to understand the different options that are available to you to enable a complete SAP BusinessObjects BI suite for your SAP ERP system.


http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/19974

Posted by AgnesKim
먹고살것2010. 5. 27. 13:59

SAP: The Culture Leads the Products

By Paul Greenberg | May 24, 2010, 4:00am PDT

In the last post on SAP I wrote, I remarked that I wasn’t a Kremlin watcher but had a fascination about how CEOs and changes in CEOs affect companies.  Its been about 2 months since I wrote that and by now, as I wrap up my experience (and I am carefully choosing that word) at Sapphire, I have to say, that the effect on SAP of the co-CEOdom of Bill McDermott and J.H.Snabe seems to be truly dramatic. Without hesitation, I would say that I have never, in all my years of experience with high tech companies, or companies of any kind, seen such a fundamental transformation in the outlook, direction, and tenets of company life from any company than the one I’ve seen at SAP.  What makes it particularly spectacular is that this isn’t just the words of a company that is attempting to spin - but is reflected strongly in the look, feel and actions of SAP and its employees and staff. It extends from the way that SAP is involved with their customers and partners to the way that Sapphire even looks - something more akin to the 22nd century (so to speak, those of you who read things literally) than even the 21st.

Do I think this is a product of the McDermott-Snabe duet?  Not entirely, but I think that they are opening the company up so that what has been there for awhile is now exploding into the open.

That said, I’m not all starry-eyed and awestruck either. There are a couple of non-trivial concerns I have - given the SAP strategy that’s been outlined at SAPPHIRE 2010. However, what I have seen is dazzling - at least when it comes to the cultural transformation.

The Cultural Transformation

While the visible signs of the cultural transformation have been eye-popping, don’t assume that this started this year, or was something that just happened. It has been at least 3 years in the making.  In fact, in the 4th edition of CRM at the Speed of Light, (there is a free chapter on culture change available here), you’ll see a section entitled, “Case Study: SAP Goes for the Gold Standard” which outlines at least one of the pockets of cultural transformation that have been around a few years - if this wasn’t the first one.  What was noticeable was that SAP at that time, recognized that their traditional way of doing business was no longer going to be appropriate for a new world which at one level demanded increased customer engagement and at another level involved considerable input from customers on what they actually wanted from the companies that they were dealing with or what they would like to see.  It was no longer a “build it and they will come” enterprise software world - or world in general for that matter.  Customers wanted to play and were playing a more pre-eminent role in how they ran their own businesses - or in the case of B2C - their own lives, rather then have their vendors determine it as they had been doing to some degree.

SAP understood this and began involving their largest customers and partners in the innovation and iteration process.  They jointly developed products or improved products that SAP would then produce. Each of them - the vendor and the customer - had skin in the game.  This originated, I’m happy to say, in the CRM 2007 product development - the first dramatically different and successful in its difference SAP product.  Prior to its development, SAP’s CRM product was a joke at best and a non-existent throwaway at worst. After SAP CRM 2007, it was a contender on the CRM enterprise stage without question.

But of course, the integration of customers into the product development process, changed how SAP saw itself doing business and how they were organized for that. For example, here is what Michael de la Cruz, who was SVP of Mobility at the time (now SVP Public Sector) said about 2007:

While executive support from Shai Agassi, Hennings Kagermann, and Bob Stutz may have triggered and driven the changes at SAP in our culture, our most dramatic changes occurred by us deciding to focus on our customers in every way possible—changing our strategic direction, our processes, and our rates of interactions with our customers as we made the changes and beyond. We spoke to our customers every single day.

Change at SAP started out by having the team interview our customers about their pain points with us and our products. We started prior to the SAP CRM 2007 release and during that time, we found that a lot of our customers weren’t in front of their computers. They were out there conducting their businesses. The customers told us that the product, not just the user interface, was too difficult to use. It was painful to hear brutal feedback on where our functionality fell short. But it was also refreshing for customers and SAP to talk openly and honestly about the good, the bad, and the ugly. As we discovered more things like this, we began to base our strategy on customer feedback. But even more than strategy, those interviews reinforced the need for a broad mindset change by those who created, produced, and released the products. Customers had been telling us this for many years but they were more emphatic now. They had been influenced by the consumer web and consumer thinking that had crept into the enterprise, and the pressure increased.

This was by no means company wide but it was a start toward a “new SAP” that I think simply blossomed when McDermott-Snabe became the ruling duo.  They unleashed something that was already there.

Its always easy to be skeptical of large companies and their ability or inability to change.  Small companies are nimble, innovative, creative, blah, blah, blah.  And for many small companies that is entirely true. Many. Not all. But conversely, large companies can change too.  What tells you if they really did or not?  Look to the cliche - actions speak louder than words.

That’s exactly why I think SAP’s changes are dazzling. They acted on them and you can see that they’re institutionalizing those actions across the company so that the culture change is both permanent and repeatable - and flexible enough to change again when needed.

That’s reflected in a number of ways - ranging from the strategic reorganization of the company to the individual desire and actual listening to the customers, analysts, partners that SAP is doing - and their creation of institutions to support that transformation.

Its also reflected in the look and feel of the company now - even how they handled SAPPHIRE 2010 - which was outright…..cool.

SAPPHIRE 2010 in the 22nd Century

The overwhelming feeling that you got going to SAPPHIRE 2010 in Orlando, especially at the Exhibition Hall was that somehow you had just entered the early part of the 22nd century.  This was the most technologically advanced - and complex - setup I’ve ever seen but was also the most well thought out exhibition hall when it came to producing what you’d have to call an open environment.  A few vignettes:

**When you walked into the Exhibition Hall, you were faced with a wall that had a ton of SAP product information on it. See the video here. This wall was a giant touchscreen that allowed you, with your fingers and entire hands to move data around, visualize and re-visualize it, turn it on its side, change its position, integrate it with other pieces of information that you might need - all via touch.**

**I was on a panel with CEM expert Lior Arussy and Gartner Markets whiz Sharon Mertz on CRM strategies, and I happened to look to my right and saw this giant projection wall with 8 huge HD screens that was carrying all the open theater speeches, panels, demos that were going on throughout the massive, colorful exhibition hall.

See?**

**Perhaps the most dramatic for me was the way that they handled the analysts, press, bloggers etc.  Typically at these vendor conferences and in SAPPHIRES past, vendors would have an area of rooms that were for press only - a room that you had power and internet connectivity, a room for interviews and a room for a press conference of sorts.  This time it was totally different.

There was a wide open area in the front of the Exhibition Hall - yes, in the Exhibition Hall - with hundreds of chairs and long tables with power strips and internet connectivity (wired).  There were couches and those kind of bar tables - elevated with a couple of elevated chairs. There was an information desk and an access desk - it was a cordoned off area called Global Communications.  There were meeting rooms. Again, all in the Exhibition Hall, all in an open area, and thus it pulsed with the excitement of the Exhibition Hall itself.  Not only that, but senior execs at SAP were dropping by to say hello all the time. No longer a “set up an appointment with my secretary/executive assistant” but instead a “hey, ’sup” informality that I’ve seen nowhere else. A brilliant move if you want analysts and journalists to think well of you.  Perhaps the only puzzling thing was the isolation of the bloggers who had their own section away from the press and analysts.  That comes because SAP oddly distinguishes bloggers from all other business influencers.  That wouldn’t work ordinarily, but they have an amazing guy running the bloggers program - Mike Prosceno, so it works but more on the sheer strength of his personality as opposed to it being an exceptional idea.  I cross into both groups - my badge usually says chameleon and changes with available budget lines - I actually had a Business Influencer and Speaker set of badges - and could have had analyst, press, or blogger too.  Nonetheless, this aside, the openness of the Global Communications was extraordinary.**

The conference set up was brilliant in its openness - and a reflection - I’m sure a conscious one - of the changed culture that SAP wanted to exhibit at SAPPHIRE 2010

While SAPPHIRE was a reflection of the changes, though, SAPPHIRE ended too. The real question was, is, when it comes to the change in SAP culture, how well situated is SAP for the future of its business? The long term is what matters with culture change, not the show floor.

To that end, there is a corporate reorganization that might work within this new cultural framework. Note however, the phrase “might.”

Corporate Reorg

Again, this is NOT just a cultural transformation in name.  It is one in deed too. They’ve reorganized the company with considerable corporate restructuring. A lot of senior executives left the fold with the removal of Leo Aptheker - some left voluntarily, some not so much.  I usually am sorry about that simply because of the human cost involved but in this particular case, SAP’s moves have been the right ones - mostly - and good for the company. I can’t say I feel sorry for the execs who left or who “got left” because they are well heeled already I have to presume and thus, my populist instincts say, that they’ll land elsewhere.

But the corporate reorganization is a severely transformed structure.  It moves from horizontal buckets like CRM, SCM, etc.  to a vertical company that has two long totems - lines of business and products (such as in product development). So for example, where they had a CRM “bucket”, now there is a CRM LOB and a CRM product development team that works within the portfolio of each totem. For example, where great guy and SAP senior exec Rich Campione used to be responsible for the enterprise business apps solutions such as CRM and ERP, he’s now responsibility for the product development side of the whole portfolio.

This may work, though it remains to be seen.  The imperatives of business tend to genuinely drive product development (at least in theory) in most businesses though realistically, how product development actually occurs is often at odds with the demands of business development. We’ll see how this works at SAP with product development and lines of business separated out.  The nature of the transformation will allow, it seems, products to be developed at a faster pace and with more resources than in the past.  The LOB component is what remains in question.  But this is a risk that SAP is taking and even the willingness to make this sorta dramatic shift is something different than in the past - when SAP operated in a very conservative mode.

But part of the restructuring is not just how they responded to each other internally but how they actually are engaging their customers in the SAP value chain.

CVN and IdeaPlace

SAP has had a unique relationship with their customers for many years - one unlike any other company that I know - through their Customer Value Network (CVN) run by the remarkable - truly amazing - Jim Goldfinger.  What made this network unique is that it is about 100 plus SAP customers who are so fully engaged in the company that they are almost seen as internal resources - though, of course, it’s not a blind eye view so to speak.  Jim Goldfinger has crafted a network of customer advocates by knowing them deeply and personally and bringing them in to not just discussing SAP fait accomplis but also to discuss direction prior to the decisions being made on which way to go.

The limitation of this extraordinary group of advocates is that it has been largely built on a personal set of relationships that take place as often face to face as they do via cyberspace. Additionally, Jim Goldfinger’s devotion to the customers is legendary - and unique.  However, the CVN works - I know because I know about 1/3 of the customers in it - and they are committed to not only implementing SAP but to participation in the SAP ecosystem and evangelizing on its behalf.

Couple that with the engagement of the large companies in the co-creation effort that led to the new CRM product for example and you have the foundation for an extensive SAP ecosystem that is driven via its internal and external advocates. But with the culture changes, come a lot more.

SAP launched a new Jive-based community at Sapphire 2010 called Idea Place, which is perceived by SAP as an “Innovation Campus” and often called out in the rest of the world - an “ideation community.” It fulfills the missing piece of the innovation and engagement puzzle by providing a forum for customer, partner, individual feedback on current SAP products, new ideas for products or even something as small as a feature or minor improvement.  It is what “crowd-sourcing” is typically defined as.  Here’s a video on it that will explain what it does from SAP’s mouth to your ears.

What makes this important is that not only will SAP have a channel for the “general population” to reach into SAP with their ideas, SAP remains committed to responding and acting on the feedback that it generates.  So between the CVN, the co-creation company to company that Michael De La Cruz speaks of, and Idea Place, SAP is actually practicing what we could define as a B2B version of Social CRM, though let’s not go overboard. In fact, Idea Place reminds me a great deal of Procter and Gamble’s Connect and Develop program.

This resembles what’ I’ve styled the “collaborative value chain” - the enterprise value chain with the incorporation of bidirectional customer channels which allow the customer to participate in the actual evolution of the company. They’re not for everyone, but they are available to everyone who cares to participate - though the onus of participation is on the customer actually.  The customer can choose to involve himself/herself/his company/group etc. Or not.  SAP has taken a first step in that direction.

The Message Remains On Track

In the last 12 months, SAP has been trying to rediscover itself and done itself some actual damage in the process. If you look at their messaging at the varying conferences, its been all over the map and has ranged from smart (sustainability, enterprise mobility) to surprising (innovation, in-memory computing) to stupid (”eliminating 3 letter acronyms, selling end-to-end processes).  They seem to have finally righted their ship here and in the last several months have not just expressed but expanded upon the notions of real time, unwired and sustainable which supported their March 2010 Business Influencers Conference themes of in-memory computing, enterprise mobility and sustainability.  This is important to reestablish as Ray Wang puts it in his piece on SAPPHIRE 2010 a sense of normalcy, which SAP and its customers - and future prospects - desperately needed.

Product Direction

Okay, all this is well and good, but SAP has to provide products, services and solutions to their customers. To that end, when SAP provides the right themes, they also have to provide the products and services that are appropriate to the themes or the discontinuity shows.

To that end, several products were front and center at the show and several product directions were clarified.  Most important?  The in memory computing, enterprise mobility, and CRM 7.0 with the first two tied together by the Sybase acquisition. Incorporate the on demand strategy and the inevitable move by SAP into the cloud to this and we get the release of Business by Design.  Take into account the UI of CRM 7.0 and the almost intuitive use of Business Objects Explorer on the iPad and we’re looking at a new generation of genuinely usable, cool and useful SAP apps.

Sybase in Context

One of the cornerstones of the SAP enterprise mobility technology has been the Sybase iAnywhere platform, which is a genuinely solid piece of work. Its a mobile platform that can deliver content from an application on the fly in any format for any mobile system that you want.  So if you have Blackberry, iPhone, Windows 7 Mobile and Android, let’s say (since I suspect, sorry Palm, that those four will be it soon enough), content can be pushed out to the phone in the format needed as the data is accessed.

But, I thought as did others, why would you want to spend $5.8 billion on a mobile platform - even one this good -when you had a partnership that seemed to make everyone perfectly happy? Plus the estimated value of the mobility business around the iAnywhere platform is around $400 million. Substantial but not enough to pay $5.8 billion though, is it?

I had my nose tweaked back into joint with a series of conversations as I found out more of the thinking - and now - I understand. I can’t speak to the valuation. Not my domain expertise or even my bag, but I can speak to the wisdom of the thinking.

The mobile platform was one of three key reasons that the Sybase acquisition occurred.  The second, and what may be the most important, goes to the heart of the upcoming SAP architectural redesign around in-memory computing.  For those of you who want to hear more about in-memory computing, here’s a video posted by SAP about it back toward the end of 2009 (thanks to Zoli Erdos for this one).  Sybase’s database designs are tailored to support in memory computing.  That would be their Adaptive Server Enterprise and SQL Anywhere products. If not end of story, big part of story here.  Makes SAP’s evangelical task of bringing in-memory computing to the enterprise masses that much “easier.”

There is one more thing, which was pointed out to me by several SAP executives.  SAP doesn’t have much penetration into the financial services markets (I can corroborate that one) and apparently Sybase does (I’ll have to take their word on that one).  This gives SAP a deeper entry into a market they’ve been historically deficient.

All in all, thus, $5.8 billion for the $400,000,000 mobility business isn’t the story as some have speculated.  In fact, it might only be the second most important part of the story.  Just the coolest looking one.

Okay, this Sybase thing aside, we have to get back to the products at hand - especially the one that they presented so frequently, even looking somewhat cool and rather powerful on an iPad, that you would think it was the savior of SAP.  That would be Business by Design and, take my word for it, this isn’t the savior of SAP.

Business by Design

Even the hypercool demo of Business by design on an iPad using in memory by Hasso Plattner during his keynote, doesn’t get BBD off the hook as far as I’m concerned.  I did a test drive of the product and saw a demo of some of the CRM functionality of the product that I didn’t get to see in the test drives. I found the product functionally substantial if the market SAP is aiming at is the same as the NetSuite market - the upper end of the midmarket - although BBD plays across the whole midmarket, really.  This is NOT a small business product - far too functionally complex for that.

However, I have several problems, some small, some concerning me greatly, with BBD:

  1. I think the UI design has issues. For example, the “Close” button in the Order Management section of the test drive was the second button from the left of the row of buttons.  Natural human inclination is to look for a “Close” button on the far right. Things like that are puzzling small but significant decisions on UI design. The UI is generally not all that attractive nor particularly user friendly.  But that would be even niggling if it weren’t for the fact that there are significant competitors in the market with deeply functional products and nicer UIs.
  2. Functionality sometimes puzzled me. For example, there is a function called Document Flow that when opened shows a series of boxes that are connected in a sort of simple flow that say things like “sales  order” to “sales order” to “customer invoice.”  Two thoughts -  What happens when the order gets complex and there are 20 boxes - it would be remarkably cluttered. But more importantly, why even include a function like this?  Who would want it?
  3. Most importantly, it is being released VERY late in the game and is just not a superior product yet.  I’d say SAP BBD is three years (though that’s a metaphorical statement) behind the curve and the other on demand vendors aren’t waiting around for them to catch up.  They are directly competitive with NetSuite and as of now, NetSuite is a better product.

All in all, while functionally strong for complex and growing midmarket companies, I am distinctly underwhelmed by this product. Is it a bad product? No. Is it a good product? Not particularly.  Is it competitive - yes - but holding up the rear.

All that said, with the spectacular cultural transformation of SAP, BBD could be improved rapidly should SAP decide they want to do that.  But they have other options too.

They could acquire the functionality elsewhere.

They could build separate on demand products that handle the same requirements but are not saddled by the UI or the history. For example, one product that they are building right now is Sales 2.0 On Demand (I presume a working name only).  This product is based on the collaborative vision of SAP EVP John Wookey, who nailed the future of sales on the head when he defined how salespeople will have to internally interact in the future.  He understood that not only will sales people have to treat customers as peers and not objects of a sale, but that there is a way to tap the vast internal knowledge of large sales organizations to extract the knowledge that resides in the heads, not on the laptops and desktops of other sales reps, marketing people and other employees which improves the chances of sales people to succeed in their jobs.

Rather than substituting this for traditional SFA, they are doing the “propah ting” and extending collaborative capabilities to traditional SFA functionality.  Smart move. They are doing this as separate from BBD product.

To be fair to SAP, there are a couple of things that need to be said that are positive. First, the standout in the BBD standalone product - their analytics - shows a lot of promise and of course, are geared toward being delivered in-memory. Even as they are now, they are strong and pretty much provide what any company could possibly require in the midmarket at least.

Second, if BBD is placed in a larger context as part of an overall strategy that integrates on premise, on demand and the cloud - with mobile. then it doesn’t need to be a great standalone product - though I’m sure SAP wants it to be.  The context for it is how it played on the iPad in the demo given at Sapphire.  There it kind of worked.  But that’s not the way that most customers will use it as a standalone.

All in all, they need to step it up with BBD. While they at least now have something, they simply have to get a lot better at it.

CRM 7.0

I need to say something briefly about CRM 7.0. Though, this product didn’t get a lot of keynote love, it is seen by SAP as a flagship product - a strategy driver for the newly transformed company.  It was well represented in a wide variety of sessions and at the kiosks on the show floor. CRM functionality beyond CRM 7.0 was also widely discussed such as the BBD sales, marketing and customer service functionality and the Sales 2.0 On Demand product mentioned above.

My primary complaint about CRM 7.0 when I first reviewed it several months ago was that the territory management was poorly conceived. The only way to manage territories at the time I saw it was via manual entry. However, SAP has fixed that and, as a result, developed an application that is truly competitive - and has a brilliantly easy interface to deal with.  Take a look at the web version of the UI:

Pretty slick and a far cry from the ugly interface of the past.  Thing is, SAP has a winner here and will be competitive at the enterprise level for a long time. I’ll be doing a much more complete review of this product later on this year.  I just want to make sure that that CRM 7.0 is understood as a strategic part of the SAP portfolio.

Summary

While some of this seems a bit disjointed I’m sure, there is one thread that runs continuously throughout SAP’s new business-stream.  SAP has transformed their company from what has been seen as a highly traditional, conservative, closed company, to an open innovative accessible organization who can play on the international enterprise stage as it progresses through the 21st century.  There are still holes and problems and needless to say, we have to see how much of this survives 2010 and becomes part of a permanent new landscape. I suspect it will, but its up to SAP, not me, to continue this.

출처 : http://www.zdnet.com/blog/crm/sap-the-culture-leads-the-products/1862

Posted by AgnesKim
먹고살것2010. 5. 25. 13:11

Can SAP Deliver IT Simplicity?


Apps vendor talks real-time; customers hear "removing IT infrastructure."



There's no doubt that SAP customers are excited about the in-memory and column-store database technology announced at last week's SAPPHIRE event. But are they hearing only what they want to hear from SAP? And if that's the case, when can the company deliver what they are really after?

SAP put the emphasis of its SAP Business Analytic Engine announcement on delivering what it called "real, real-time" analysis. But among the SAP customers InformationWeek canvassed, the bottom-line takeaway on the "New DB" described by Chairman Hasso Plattner was that it could simplify IT environments by eliminating business intelligence infrastructure.

"Most of what we look at through BI is just data that's in SAP R3 put in a different place so that we can report on it quickly and efficiently," said Mike O'Dell, CIO at Pacific Coast Building Products. "If suddenly I can do that same reporting on a live system because it's in-memory and it's fast, then I don't need the infrastructure for BI."

An executive at Kraft Foods had much the same take. "The real value is in removing complexity," said Tom Zavos, senior director of Business Intelligence at Kraft. "I won't have to do ETL anymore, and I won't need a separate Business Warehouse database or additional appliances like the [SAP] BW Accelerator."

Customizing apps can result in code sprawl, architectural chaos and brittle systems

Best Practices For A Robust App Architecture

In fact, Zavos and others told InformationWeek that the desire for simplicity trumps the demand for real-time analysis. "We do have situations where people want real-time insight, but that's more often the exception," Zavos said. Customer-facing users like salespeople might appreciate real time, he added. But he questioned the need for marketing, procurement or manufacturing personnel to go beyond daily updates.

In the six-step roadmap outlined in his keynote address, SAP's Plattner said the New DB/SAP Business Analytic Engine would first serve as a sort of turbo charger alongside existing application and data warehouse infrastructure. This "no risk" approach offers the advantage of not ripping and replacing existing systems, he said. Workloads will be moved over to the new environment gradually, he said, and aging legacy systems decommissioned over time.

But if simplicity is what customers are really after, how quickly can companies hope to get to the latter stages of SAP's roadmap? It's too early to say, co-CEO Hagemann Snabe told InformationWeek. He did allow, "it will start in analytics, and then you'll see us building more advanced optimization applications like planning."

The response at least suggests that customers won't have to wait years to consolidate BI infrastructure. The real question on most customer minds is, how much will it cost?

In an interview with InformationWeek, co-CEO McDermott said questions about cost can only be answered when the product comes to market, but he noted that "by definition, it seems that removing layers takes cost out... There will be different situations for different customers, but the theme is, let's get rid of redundant IT and free up cash flow for innovation."

The bottom line is that SAP is selling consolidation as well as real-time performance. And on both fronts, there are many questions about cost, performance, storage capacity, data integration flexibility and many other details that are nowhere near being answered. Nonetheless, SAP customers like what they're hearing.

The Enterprise 2.0 Conference is the largest gathering for people ready to connect teams, and harness collective intelligence with social tools and 2.0 technologies. It happens in Boston, June 14-17. Find out more here.


출처: http://www.informationweek.com/news/software/erp/showArticle.jhtml?articleID=225000144&cid=RSSfeed_IWK_All

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BW 도, BIA도 버리겠다는건가..
BO로 가겠다는건가..
의도적으로 자꾸 BO를 키우는게 보이긴 하지만.. 음..
real time analysis..
요즘은 뭐가 맞는건지 잘 모르겠군..
이번 사파이어에서 나온 roadmap을 구해서 좀 봐얄거 같은데..
누구한테 구해봐야 하나.. 킁.


Posted by AgnesKim
먹고살것2010. 5. 25. 11:35

Analysts speculate that SAP will continue upgrading and selling most of Sybase's products -- while increasing license fees.

By Chris Kanaracus
May 24, 2010 06:00 AM ET

Computerworld -
SAP Executives have said little about their plans for Sybase products once the enterprise software vendor's $5.8 billion deal to buy the Dublin, Calif., database maker closes, leaving Sybase users and partners wondering about the fate of technology that many of them depend on.

Customers were looking for hints of Sybase's future during the Sapphire user conference in Orlando last week but heard little other than SAP co-CEO Bill McDermott's pledge that the company will one day offer a full suite of ERP applications and business intelligence tools that can run on "any device, at any place, at any time."

Analysts said that's an indication that SAP plans to quickly move to integrate Sybase's mobile technologies with its own offerings. SAP executives had touted the mobile technologies of Sybase during a conference call earlier this month when they announced the deal, some noted.

Jeffrey Hammond, an analyst at Forrester Research Inc., said he expects that SAP will promptly take advantage of Sybase's mobile expertise. "[Mobile] is one of the hottest areas for future growth," he said, noting that the number of Forrester clients seeking advice on mobile development has "exploded" over the past couple of quarters,

The future of the various Sybase database products is less clear, said veteran database analyst Curt Monash of Monash Research.

He suggested that SAP will eventually de-emphasize its own MaxDB database for use with its ERP applications in favor of Sybase's Adaptive Server Enterprise. "That would be an incentive for further [SAP] investment" in Sybase's flagship ASE, Monash added.

Meanwhile, SAP's Business Objects unit currently partners with vendors selling business intelligence products that compete with the Sybase IQ columnar database, he noted. "It should be possible for IQ to remain independent, in co-opetition with everybody else, but there's some risk that [it] will get swept up in SAP's grander strategies," Monash said.

Ray Wang, an analyst at Altimeter Group, said that he expects SAP to retain most, if not all, Sybase products but added that users should brace themselves for potentially higher license fees. He noted that following its purchase of Business Objects in 2008, SAP jacked up prices and cut back on the discounts available for Business Objects products.

SAP officials did say that once the deal closes, Sybase will operate as a separate business unit, much like Business Objects.

The deal is expected to close in July.


출처 : http://www.computerworld.com/s/article/349957/SAP_Mostly_Mum_On_Sybase_Plans

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개인적으론 IQ를 좋아라 했었지만.. 너무 오랬동안 Sybase 에 관심을 안가졌었네..
모바일..
화두가 되고 있긴  하지만.. 흠..
어째꺼나 이걸로 Oracle 과 붙어보겠다는건 아닌거 같고..
뭔가 좀 계속.. 쌩뚱하다는 느낌만..
공부가 부족한건가.



Posted by AgnesKim
먹고살것2010. 5. 23. 20:59

http://sapphirenow.blogs-sap.com/2010/05/20/sap-businessobjects-explorer-for-ipad-demonstration/

스크랩을 해올까 했지만.
뭐 그닥 감흥은 없.

화려하거나 한 것으로 국내 기업들이 선호할만한건 오히려 이쪽.
-> RoamBI – Beautiful Mobile BI for the iPad
   ( http://timoelliott.com/blog/2010/04/roambi-%e2%80%93-beautiful-mobile-bi-for-the-ipad.html )

참.. SAP의 프레젠테이션 & 데모는 이제 좀 식상.
비지니스 시나리오좀 더 짜보지;;
BO 데모로 나온것은 비주얼도. 별로. 시나리오도 별로.

요즘 한참 SAP 에서 BO를 밀어주고 계시지만.
일단 툴 자체는. 어떻게 보면 국내 기업들의 BI 정서에는 그정도가 만만하겠지만
개발자들은 죽어날.
그리고 BW랑 BO를 다 잘 아는 사람이 거의 없기 때문에
한동안의 프로젝트 들은 다들 산으로 갈법.

그것보다도.가장 큰 문제는.
뭐 iPAD건 iPhone 어플이던.
그런것을 통해서 열심히 볼 사람도, 분석할 사람도 없다는.

EIS가 Employee Information System 이 되어왔고 계속 그럴거고.
DashBoard도 그지경인데 무슨;;


장담컨데. 향후 오년내로. 저걸 도입하는기업.
국내엔 절대 없다에 한표.
BO 도입기업에서 일부 개인 사용자들이 저걸 쓰려고 한들.
VPN을 사랑해주시는 문화에서. 과연저걸? 네버네버.

기술이. 툴이 중요하지 않다.
목적과 취지에 맞게.
있는것을 80%이상만이라도 잘 활용하는게 더 필요.
아. 80%도 과욕. 50%만이라도.

뭐. 이런말 내가 떠들면. 내 밥그릇이 줄어들겠지만;;
사실 .. 이 그렇다는;;



Posted by AgnesKim
먹고살것2010. 5. 22. 12:47

EXPLORE YOUR BUSINESS ON THE GO

SAP BUSINESSOBJECTS EXPLORER FOR IPAD AND IPHONE PROTOTYPE – 19 May, 2010

What's new? SAP BusinessObjects Explorer for iPAD 

 

With the SAP BusinessObjects Explorer for iPhone and iPAD prototype, insight into your business is never more than a few flicks away. Through simple and fast search, intuitive data exploration and visualization, and high performance and scalability, SAP BusinessObjects Explorer allows you to answer business questions "on-the-fly" and regardless of where you are. Whether you are visiting a customer and need to see what orders they've placed, at a café dreaming up a new marketing program, or in the board room discussing this quarter's revenues, SAP BusinessObjects Explorer for iPhone and iPad puts immediate access to all quality-decision information on the go.

    

Key Features
• Search across all data sources - Simply enter a few search keywords to find the most relevant information instantly from across all data sources
• Contextual exploration - Gain additional contextually relevant details when searching - no data model or data knowledge required
• Automated relevancy and chart generation - Work with a solution that presents the most relevant keyword search results first and automatically generates the chart that best represents the information
• High performance and scalability - Take advantage of the high performance and scalability you need for immediate answers across very large data sets
• Share your results instantly with others right from your iPhone and iPAD

    

OnDemand, OnPremise and OnDevice converge

SAP BusinessObjects Explorer for iPAD and iPhone have the ability to access data both OnPremise or OnDemand. With the OnDemand connectivity, you can explore, monitor and share your personal data online. To do so upload your personal data using this URL: https://bi.ondemand.com , then use the "BI OnDemand" Tab in the settings section of the application to Explore your data - Get a video of the new features here.

 


FIND OUT MORE

To learn more about SAP BusinessObjects Explorer and what it can do for your company, visit: http://www.sap.com/solutions/sapbusinessobjects/large/business-intelligence/search-navigation/explorer/index.epx

Click here for a demo video


For questions and feedback about the SAP BusinessObjects Explorer for iPhone and iPAD prototype, please email us at innovation_center@sap.com

 


REQUIREMENTS

Compatible with iPAD, iPhone and iPod touch
Requires iPhone OS 3.2 or later

In order to use the SAP BusinessObjects Explorer for iPhone and iPAD prototype with your business data, you must have a deployment of SAP BusinessObjects Explorer SP1 or SP2. The SAP BusinessObjects Explorer for iPhone and iPAD prototype application available on the Apple Store connects to SAP demo servers and provides a sample set of data for you to try out.

Language:  English

 


ENJOY!

We hope you'll use this prototype to discover how SAP BusinessObjects Explorer can change the way people make decisions using insight delivered via their iPhones and iPAD. Please provide us feedback to make sure we know how you're using this and things you would like to see it do in the future.Also stay connected with SAP BusinessObjects innovation center RSS feed or Twitter feed.

Please remember, this is a prototype only and NOT for use in production environments.

 


Download SAP BusinessObjects Explorer for iPhone prototype

출처 : http://www.sdn.sap.com/irj/boc/innovation-center?rid=/webcontent/uuid/706569f0-989c-2c10-5ca4-e945dc3368e3

Posted by AgnesKim
Technique/SAP BW2010. 5. 21. 12:11

Changing BI variable parameters
Andrey Uryukin
Business Card
Company: advantech
Posted on May. 20, 2010 11:50 AM in Business Intelligence (BI)

 

Introduction

Once a variable has been created, the definition of some parameters (Processing By, Variable Represents and some others) can't be modified within Bex Query Designer or IP Modeler.

 

Goal

This blog describes how to change some variable parameters after it has been created and saved.

 

Business scenario

Let us consider a scenario where we have a variable represented by single value, but according to some business process, we need this variable to be represented by multiply single value instead of single value.

As mentioned above it is not possible to modify some parameters within Bex Query Designer or IP Modeler after a variable has been saved.

image

 

SAP recommended way to solve this issue is to delete this variable and create a new one with suitable parameter.

But what should we do if this variable already has been used within 100 queries ?

In this case we can use not recommended, but proper way - change these parameters directly via RSZGLOBV table.

 

Implementation

Go to TC SE16 -> Table RSZGLOBV and enter variable's technical name in Variable Name (VNAM) field.

When a result has been retrieved (it should be 2 records for one variable - M and A versions) select A version and press Change button (F6).

image

 

In the next screen it is possible to change any parameter of variable. In our case we want to change Variable Represents (Select parameters in RSZGLOBV table) parameter.

Change the content of Select parameters (VPARSEL) field from P to M and save the changes.

image

 

Do the same for M version entry in RSZGLOBV table.

Now we need to generate all the queries that use this variable.

Go to TC RSRT - > Environment - > Gen. Queries Directly.

image

 

Type info provider technical name with the queries to be generated and press Execute (F8).

image

 

Andrey Uryukin BI/IP Consultant at Advantech (IL)


출처: http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/19284%3Futm_source%3Dtwitterfeed%26utm_medium%3Dtwitter%26utm_campaign%3DFeed%253A+SAPNetworkWeblogs+%2528SAP+Network+Weblogs%2529
Posted by AgnesKim